BigCommerce Connection Settings

Once you connect your BigCommerce store, you can access its Connection Settings from Brands > Connection Settings. From here, you can manage how products between GRIN and your BigCommerce store are synced, how orders and shipping are handled, how to handle conversion tracking, and enable affiliate attribution settings. All of these settings, along with GRIN's recommended settings, are defined in this article.

These settings only appear if you've connected BigCommerce to your Brand. For more information on connecting to BigCommerce, see our help article Integrating with BigCommerce.

Recommended Settings

When you first integrate with BigCommerce, some settings will be enabled by default. In addition to these defaults, we recommend reviewing a few key settings in the Orders and Shipping section to ensure your integration with BigCommerce is seamless. You don't need to enable all of these, but be sure to check if you need them for your products and shipping.

• Zero Product Price for Orders: Determines how your creator gifting orders impact your BigCommerce reporting.

We recommend reviewing these settings after integrating with BigCommerce.

Otherwise, all other settings are more advanced and are optional. You can learn more about them in the following sections.

Products Settings

• Keep products in sync?: When enabled, products and variants available in GRIN will be kept up to date with your BigCommerce store.
• Keep product inventory in sync?: When enabled, displayed product inventory in GRIN will be kept up to date with your BigCommerce store.
• Automatically import new products?: When enabled, products will automatically be added into GRIN as they're added into your BigCommerce store.
• Automatically update product inventory flags?: When enabled, the "Track Inventory" flag will be synced for individual products.
• Automatically create all product collections?: When enabled, any collections in your BigCommerce store will be created with the corresponding products in GRIN.
• Keep product and variant cost in sync?: When enabled, prices for products and variants in GRIN will be kept up to date with prices in your BigCommerce store.

Orders and Shipping Settings

• Automatically update creator orders?: When enabled, orders in GRIN will automatically be marked as fulfilled when they're shipped.
• Require country code for creator orders?: When enabled, a country code will be required when creating orders.
• Send BigCommerce order confirmation email for Creator orders: When enabled, creators will receive an email from BigCommerce with an order confirmation number and tracking number after fulfilling an order in GRIN.
• Automatically select free shipping option for creator orders?: When enabled, the order will display a "free shipping" option.
• Automatically set “free shipping for international” option for creator orders: When enabled, the order will display a "free shipping for international" option.
• Zero Product Price for Orders: When enabled, you can set product prices to a custom value. By default, GRIN applies a 100% discount on orders and display line item prices at 0.00.

Conversion Tracking Settings

• Prorate revenue and commission on partially refunded unpaid conversions: When enabled, creators' payout values will be automatically adjusted to the new order total if the customer refunds part of their order.

Affiliate Links Settings

• Affiliate link attribution: When enabled, GRIN will attribute payouts, conversions, and tracking to affiliate links. If it is disabled, GRIN will give attribution to discount codes instead. By default, GRIN gives attribution to discount codes.