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      How to Cancel Pending Payments in Campaigns and Partnerships
      • 23 May 2023
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      How to Cancel Pending Payments in Campaigns and Partnerships

      • Updated on 23 May 2023
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      Article summary

      Note
      If you joined GRIN on January 23, 2023 or later, Campaigns will not be available for your account and has been replaced by Activations. You can use Activations to manage and organize your creator marketing programs. For more information, check out our help articles.

      Cancel Pending Payments in Campaigns

      Note:
      Only offline payments or payments whose statuses are still pending can be canceled. Once the payment has been processed it can no longer be canceled.

      Step 1 Click Programs and select Campaigns.

      Step 2 Click on the Campaign Work Room icon.

      Step 3 Click on the Payments tab and click on the number next to the payment in the Payments column

      Step 4 Locate the payment you would like to cancel and click the X icon under the Actions column.

      Cancel Pending Payments in Partnerships

      Note:
      Only offline payments or payments whose statuses are still pending can be canceled. Once the payment has been processed it can no longer be canceled.

      Step 1 Click Program and select Partnerships from the drop-down menu.

      Step 2 In the 'Actions' column, click on the Manage Partnership icon.

      Step 3 Scroll down to Payments and under the Actions, click the Cancel icon on the desired payment(s).


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