- 23 May 2023
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How to Disable and Reconcile Discount Codes
- Updated on 23 May 2023
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Discount codes allow you to track revenue gained through your influencers that you are able to payout based on a commissioned rate.
However, in some cases, these discount codes can be found on code websites which skews the amount truly owed to your influencers or the code is simply no longer needed.
In either case, you are able to disable your influencer's discount code and mark a selected amount of conversions as voided.
Step 1 Click on Brands from the navigation bar.
Step 2 Click the Discounts icon on your brand.
Step 3. Click on the Manage Codes icon.
Step 4 Under the 'Actions' column, click on the Disable Code icon.
Step 4 Select a reason for disabling the code.
- This code was compromised or has fraudulent activity.
- This code is no longer valid or is not needed anymore.
This code was compromised or has fraudulent activity
Step 5 Select the date for when the fraudulent activity began and then select a reconcile option for the conversions.
Step 6 Select if you would like to generate a new discount code for the influencer.
Step 7 Select if you would like to email the influencer and click Finish.
This code is no longer valid or is not needed anymore
Step 5 Select if you would like to generate a new discount code for the influencer.
Step 6 Select if you would like to email the influencer and click Finish.