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      Tracking Subscription Conversions with Bold
      • 23 May 2023
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      Tracking Subscription Conversions with Bold

      • Updated on 23 May 2023
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      Article summary

      This guide will explain how affiliate link tracking in third party checkouts like Bold works, and how to set up your tracking.

      Grin only records conversions based on the initial order - orders for subsequent scheduled purchases as part of the subscription will currently not be sent over to Grin regardless of which subscription plugin you are using.

      In this guide, you will learn how to:

      Note
      If you have not yet set up your standard affiliate tracking for your site's primary checkout path, you'll want to complete those steps first.

      Generate Third Party Checkout Scripts

      Step 1 Click Brands, within the navigation, and click the Affiliate Links icon.
      Step 2 In "Step 1. Link Details", enter link name and add an Attribution Window.

      An Attribution Window is the time period during which a purchase is eligible as a conversion after an influencer affiliate link is used.
      4402812846615ThirdPartyCheckout1.jpg

      Step 3: In "Step 1 - Link Details", switch the toggle to Yes under Do you use a third party app for checkout?

      Note
      The Tracking Domains field will attempt to look up your store's URL from your eCommerce account connection when the link is created. If it is unsuccessful, or there is no eCommerce account connected, the field will be blank. Please enter the base URL of your store in the format of 'subdomain.domain.com'. Please reach out to Grin Support if you need any assistance determining your tracking domain!
      Note
      The script contains all of the variables needed by Bold to successfully give us the Shopify order number and amount of the initial call.

      Add Checkout Script to Bold

      Step 1 Click </> Copy Script below the script box to copy the finished script.

      Step 2 Go to your Shopify Admin page. Click Apps and then select Bold Subscriptions V1.

      Step 3 Select Integrations, then View All Integrations

      Step 4 Select Advanced Tracking Scripts.

      Step 5 Select Enable Custom Tracking Scripts for Successful Purchases.

      Step 5 Paste your script at the bottom of the box. Make sure it comes after any other </script> tags, if any are present.

      Step 6 Click Save.

      Bold has some additional documentation around adding tracking scripts available here.

      Frequently Asked Questions

      Why is an additional script needed to track Bold subscription conversions?

      • Subscription purchases go through a separate checkout, and a separate thank-you page, compared to normal one-time purchases. Following the steps above adds our tracking to Recharge's own thank you page so that we are notified when a customer has successfully completed their purchase.

      I use Bold V2, do I use the same setup method?

      • If you use Bold Subscriptions V2, use the following installation guide on adding the required tracking scripts here.
      • If you're unsure of the Bold subscription type please refer to the following comparison guide here.
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