When you first receive your Live Site, you'll need to verify with an email address to get full access to different features, such as your payout information, settings, and more.
What You'll Need
The email address the brand uses to contact you.
Your Live Site link that was provided to you by the brand you are working with.
Note: The email address your verification email is sent to is the same email address your brand has on your creator profile in GRIN. If you don't receive a verification email at the email address you expect, get in touch with your brand and make sure the information they have is the same as yours. Additionally, note that the GRIN verification email link remains active for only 1 hour after it is sent. If the link expires, you will need to request a new verification email.
How to Do It
1. Navigate to your Live Site.
2. Click the Settings
button.
3. Click Verify Now.
Click Email Link. This will send you an email with a link to verify your account. Make sure to complete the verification process within 1 hour, as the email link will expire after this time.
5. From your email, click the link to finish verifying.
Note: Be sure to check junk or spam filters if you're not receiving the email. Once you've been verified, you'll be redirected back to your Live Site and will be prompted to set up your Payouts tab. If you click on the Settings icon, you'll also now be able to update your shipping information, contact information, and notification settings Use a different browser or device, or clear your current browser's cache and cookies to resolve potential issues with verification cookies or repeated verification prompts. If your verification email expires, click the "Verify Now" option on your Live Site dashboard to request a new email. If the email doesn't display correctly in your client, try copying the link and pasting it directly into your browser for smoother access..
If You're Asked to Verify Each Time You Visit Your Dashboard
If you are asked to verify your account each time you visit your dashboard, this can be caused by your browser. You can try to fix this issue with the following:
Clearing your cookies and cache: This will remove the verification token from your cookies, and you'll be prompted to verify to generate a new cookie.
Using different devices and/or browsers: The token will not exist in the new browser/device so you'll be asked to verify again and this is expected.
Using a private/incognito window: Private/incognito windows do not save cookies so the verification token will not be saved, which will lead to repeatedly being asked to verify. If you continue to face difficulties receiving the verification email, request a new verification email from your Live Site dashboard by selecting "Verify Now." Ensure your email client settings aren't blocking the message or improperly formatting it.

