White Labeling the GRIN Platform

You can white label your GRIN Platform so that your account will reflect your business’ branding. This is great for maintaining consistency amongst your business’ various tools.

There are a few ways you can white label GRIN. All of these are optional, and you can white label as few or as many as you need. These options are:

• Platform Domain: The URL domain for the platform.
• Page Title: The title of the GRIN page in the browser.
• Login Logo: The logo image that appears when users log in to GRIN.
• App Logo: The logo image that appears in the main navigation in GRIN.

You can learn more about how to white label each of these below.

What You'll Need

• If you’re white labeling the Platform Domain, you’ll need to have a new subdomain ready. This subdomain should not be active elsewhere.
• If you’re white labeling the Login Logo, you’ll need your custom logo image ready to upload. We recommend using a transparent PNG file that is at least 300 px wide.
• If you’re white labeling the App Logo, you’ll need your custom logo image ready to upload. We recommend using a transparent PNG file with square dimensions.

How to Do It

To access your GRIN Platform white labeling settings, navigate to Account > Settings > GRIN Platform. Follow the steps in the appropriate section to update each part of GRIN.

White Labeling the Platform Domain

To white label your platform domain, you’ll need to work directly with GRIN's Support team.

1. Contact GRIN support through either your dedicated Account Manager or our Support team. Be sure to provide the new subdomain you want to use to white label your platform domain. The Support team will generate two CNAME records with your provided subdomain.
2. Put the first set of CNAMEs into your site’s DNS and confirm they are working.
3. Put the second set of CNAMEs into your site’s DNS.
4. In your GRIN Platform settings, navigate to the Platform White Labeling setting.
5. In the Application Domain field, enter the subdomain you provided to the Support team in Step 1.
6. Select Update.

Your GRIN domain should now be white labeled.

White Labeling the Page Title

1. Navigate to the Page Title setting.
2. In the Page Title field, enter your desired page title.
3. Select Update.

Your GRIN page title should now be white labeled.

White Labeling the Login Logo

1. Navigate to the Login Logo setting.
2. Select Choose Photo to upload your new logo.

Your GRIN login page should now have your uploaded logo.

White Labeling the App Logo

1. Navigate to the App Logo setting.
2. Select Choose Photo to upload your new logo.

The icon GRIN's main navigation bar should now have your uploaded logo.