Canceling Pending Payments in Campaigns and Partnerships
Note: If you joined GRIN on January 23, 2023, or later, Campaigns will not be available for your account and have been replaced by Activations. You can use Activations to manage and organize your creator marketing programs.
For more information, check out our help articles.
What You'll Need
A new or existing Campaign.
A payment in the Pending status or an Offline Payment within a Campaign or Partnership.
How to Do It
In this article, you'll learn how to cancel payments in the Pending status and/or Offline Payments in both Campaigns and Partnerships.
Cancel Pending Payments in Campaigns
Note: Only offline payments or payments whose statuses are still pending can be canceled. Once the payment has been processed it can no longer be canceled.
1. Click Program > Campaigns.
2. Click on the Campaign Work Room icon.
3. Click on the Payments tab and click on the number next to the payment in the Payments column.
4. Locate the payment you would like to cancel and click the X icon under the Actions column.
Cancel Pending Payments in Partnerships
Note: Only offline payments or payments whose statuses are still pending can be canceled. Once the payment has been processed it can no longer be canceled.
1. Click Program > Partnerships.
2. In the Actions column, click on the Manage Partnership icon.