Understanding the Program Dashboard

The Program Dashboard is an event-based reporting dashboard that gives you a high-level view of your influencer programs' performance over time. It surfaces key metrics like spend, conversions, revenue, and ROI—all in one place.

To access it, navigate to Reporting > Advanced > Program from the top navigation menu.

Program Dashboard overview showing the Summary section with key metrics

The Program Dashboard is found under Reporting > Advanced > Program.

How Data Is Calculated

Event Date vs. Program Date

By default, the Program Dashboard displays data based on the event date—meaning the date the event actually occurred (a conversion, a piece of content delivered, spend recorded, etc.).

ImportantThis is an event-based dashboard. Metrics like conversions and spend reflect when the event happened, not when the program was created or scheduled.

However, you can switch the view to filter by Program instead of a date range. This is useful when you want to see the full scope of a program that ran across multiple months. For example, a 2022 summer program that generated spend in July and August would only show partial data if filtered by those event dates alone—but selecting it under Program Name shows the complete picture across the entire program timeframe.

When to use each:

Use Event Date when you want to see what activity occurred during a specific time window.
Use Program Name when you want to see everything attributed to a particular program, regardless of when events occurred.

Checking How a Metric Is Calculated

You can hover over any widget in the dashboard to see a tooltip explaining exactly how that metric is calculated. For example, hovering over Final Conversions reveals the formula used to compute that number.

Summary section showing a hover tooltip on a metric explaining its calculation

Hover over any widget to see its calculation formula.

Use this feature anytime you're unsure what a number represents—every metric has a built-in definition.

Filters

The dashboard includes several filters at the top of the page to help you narrow your data:

Filter	Description
Event Date	Filter by when events occurred. Supports operators like Equals, In, Before, After, Between (Inclusive), Between (Exclusive), and Does not equal.
Brand Name	Filter data to a specific brand in your account.
Program Name	Filter by a specific program. Useful for seeing the full breadth of a program regardless of event dates.
Program Type	Filter by Activation, Campaign, or Partnership.
Activation Goals	Filter by specific goals set on activations.

Event Date Filter Operators

Clicking the operator dropdown on the Event Date filter reveals several options for how to scope your date range:

Event Date filter showing operator options: Equals, In, Before, Before or on, After, After or on, Does not equal, Between Inclusive, Between Exclusive

The Event Date filter supports multiple operators for flexible date scoping.

Tip: Using the "In" operator for Event DateThe In option (e.g., "In the last 30 days") is a helpful quick filter for a rolling window of activity without specifying exact dates. It's the default selected operator.

Filtering by Program Name

The Program Name filter lets you search for and select one or more programs. Programs appear with their type prefix and ID suffix to help you distinguish between identically-named programs (see the section below for details).

Program Name filter dropdown showing a list of programs with ACT and CMP prefixes

The Program Name filter shows all programs with their type prefix (ACT, CMP, PAT) and last 6 digits of the ID.

Understanding Program Names

If your account uses legacy Campaigns, or if you've named multiple programs the same thing, the Program Name dropdown may show entries that look similar. To help you distinguish between them, GRIN appends a 3-letter prefix and the last 6 digits of the program's ID to each entry.

Prefix	Program Type
ACT	Activation
CMP	Campaign
PRT	Partnership

For example, if you have two programs both named "Top Influencers 2026"—one set up as an Activation and one as a Campaign—they will appear in the dropdown as:

ACT Top Influencers 2026 – ACTxxxxxx
CMP Top Influencers 2026 – CMPxxxxxx

The last 6 digits of the ID allow you to uniquely identify each program even when names are identical.

Currency and Multi-Brand Reporting

Default Currency

The Program Dashboard reports all monetary values in USD at the time of the event. The conversion rate applied is the rate that was in effect when the event occurred—it does not update retroactively if exchange rates change.

Metrics by Brand Currency

For accounts with brands operating in multiple currencies, the dashboard includes a Metrics by Brand Currency section. This section displays:

The brand name
The brand's local currency
All relevant metrics shown in that local currency

For example, if you have a brand operating in Australian dollars, its metrics will appear in AUD in this section, while the rest of the dashboard continues to display in USD.

NoteThe main dashboard summary widgets will always display in USD. The Metrics by Brand Currency section is the only place where non-USD amounts are shown in their local currency.

Raw Data Export

The Raw Data Export section at the bottom of the dashboard contains the underlying event-level data that powers the dashboard's widgets. This export is useful when you need granular data for further analysis.

The Raw Data Export section shows the raw events behind the dashboard. Apply date filters before exporting for best performance.

How to Export

Apply your desired filters at the top of the dashboard (date range, brand, program, etc.).
Scroll to the Raw Data Export section.
Click the three-dot menu on the right side of the Raw Event Data Export table.
Select Download, then choose your preferred format (CSV or Excel).
Click Export Now.

Once initiated, your download will be processed and become available in the Download Manager. Access it by clicking the download icon (↓) to the right of the "Program Dashboard" title at the top of the page.

Program Dashboard header with a red arrow pointing to the download icon next to the page title

The Download Manager is accessed via the download icon (↓) next to the Program Dashboard title.

Large data sets may take time to generateBecause the raw export includes all underlying events, it can be very large depending on your date range and program scope. For best performance, apply date filters to a smaller time range before exporting (e.g., a few weeks or a single month at a time).

Download Manager

The Download Manager stores all of your export requests. You can filter exports by file type, execution, source widget, or asset. Exports will appear here as they are processed and are available to download once complete.

The Download Manager shows all pending and completed exports. Use the filters to find a specific export.

Summary Metrics Reference

The Summary section at the top of the dashboard provides a quick snapshot of your program performance. Here is what each metric means:

Metric	Definition
Program Count	Total number of programs included in the current filter view.
Total Program Spend	Sum of all accrued payables, including paid, unpaid, and voided.
Conversion Revenue	Total revenue generated from tracked conversions.
Final Conversions	Actual conversions minus voided conversions.
Voided Conversions	Conversions that were reversed or voided.
Actual Conversions	Total number of recorded conversions before voiding.
Program ROI	Conversion Revenue minus Total Spend, divided by Total Spend.
Average Order Value	Average value of orders generated through program activity.