Overview
Your Creator Capacity defines how many individual creators your brand can actively manage within GRIN at one time.
This capacity aligns with your subscription plan and represents the total number of creators who can have an ongoing, working relationship with your brand—participating in campaigns, receiving products, or being paid.
Not every creator stored in your CRM counts toward this limit. GRIN’s CRM lets you manage creators at every stage—from prospecting to long-term partnerships—using different statuses to reflect their relationship with your brand.
Creator Status Types
Within GRIN, each creator has a status that represents where they are in your workflow.
These statuses determine what actions are available and which creators count toward your plan’s capacity limit.
Status | Purpose | Available Actions | Counts Toward Capacity? |
Prospect | Creators you’re researching, sourcing, or evaluating before working together. | Add notes, lists, send outreach messages, and track communications. | ✅ Yes
(Prospects Only)
|
Creator | Creators you’re actively working with—sending products, managing campaigns, tracking content, or processing payments. | All CRM and campaign actions (send offers, track posts, manage payments). | ✅ Yes (Creators Only) |
Archived | Creators you’ve worked with in the past or no longer manage. Keeps all history for reference. | View data only (no new actions). | ❌ No |
What Counts Toward Creator Capacity
Only creators designated as “Creator” as their Contact Type count toward your Creator Capacity.
This reflects the number of active working relationships your team is managing.
Once your workspace reaches its plan limit:
You can archive creators who are no longer active to free up capacity, or
Upgrade your plan to increase your capacity limit.
Why This Matters
This structure allows you to:
Prospect and research an unlimited number of potential creators without affecting your capacity.
Control which creators count as “active” from a billing and resource perspective.
Keep your CRM organized by lifecycle stage, not just headcount.
Example
If your plan includes 25 Creator Capacity:
You have 15 “Creator” - status profiles → these count toward Creator Capacity.
You have 200 “Prospects” → these count towards Prospect Capacity.
You have 50 “Archived” creators → these do not count.
You can add up to 10 additional Creators before reaching your limit. Once at capacity, archive inactive creators or upgrade to expand your limit.
Where to View Your Capacity
You can view your current Creator Capacity usage at:
Account Details Page → shows your plan’s total capacity and how many slots are in use.
Creator Dashboard → lists all “Creator”-type profiles that count toward capacity.
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