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Bank Transfer Transition - FAQs for Creators

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Written by Dan Demas
Updated over a month ago

GRIN now supports Bank Transfer payouts for creators globally. This new method provides broader geographic coverage and a more seamless setup experience.
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If you currently use PayPal, you can switch to Bank Transfer at any time before March 2, when PayPal will be fully removed.


How to Switch to Bank Transfer

  1. Log in to your creator portal (LiveURL).

  2. Navigate to the Payouts tab.

  3. Select + Add Payment Method, choose Bank Transfer.

  4. Select your Country

    1. This is a critical step to determine the necessary currency or currency conversion steps that will be taken to ensure successful fund deposits

  5. Enter your bank account details:

    • Full account holder name (no initials)

    • Bank account number or IBAN

    • Routing / BIC / SWIFT information as required

    • Address details in Roman characters (required globally)

  6. Save your details.

  7. Make sure Bank Transfer shows as your Active payout method.

You do not need to remove PayPal manually. Selecting Bank Transfer automatically prioritizes it until PayPal is removed on March 2.


If You Encounter an Error

Some common issues include:

  • Invalid account number

  • IBAN required

  • Recipient or bank address incomplete

  • Account holder name contains initials

  • Company name listed on an individual profile

If a payment fails or additional verification is required, you may receive a secure request from our compliance partner requesting clarification or documents (e.g., proof of address or ID). This is no different from the processes used to ensure the successful setup of PayPal in the past. Follow the instructions provided directly in your portal.


What Happens on March 2

  • PayPal will be removed entirely from the payout options.

  • Any PayPal information you previously saved will be deleted.

  • Any pending PayPal payments will be canceled and will need to be reissued by the brand once your bank details are added. Making the switch to Bank Transfer before March 2, 2026, is the best way to ensure this is not a factor for you.

  • All new payouts must be sent via Bank Transfer.

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